With its services Western Union has always helped families stay connected and safe – even from a distance. During the breakout of COVID-19, the world turned upside down. In many parts of the world people were confronted with nationwide lockdowns, struggling healthcare systems and limited access to food and essentials.
Taking care of loved ones in times of worldwide isolation was important, but also a tough challenge to master. Sending money with digital services in order to provide for food and necessities is the only thing people could do to help.