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Expert advice to build brand trust on social media through community management

React, respond, communicate, and connect with your community on social media.

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Community Management can have transformative power for your business

Whether it’s seeking an answer, feedback, or a simple consultation, 52% of consumers prefer to get written support over customer communication via phone call.

Online Community Management is more than customer service, it helps you communicate with your audience in an effective way. It creates a more meaningful connection to your followers, allowing you to build brand trust and drive loyalty.

We can help you build your brand trust through managing your online community

At RDB | Robin des Bois we have the ability to manage your online presence and reputation across all major social media! By making use of the experience gained through the years, we are now offering reliable and cost-effective Community Management options for your business.

Our years of experience have given us the expertise to provide community management via social media in English, German, Tagalog, Italian, Indonesian, Vietnamese, Thai, Hindi, Tamil and Malay.

What’s in it for your business?

Community managers can serve as brand ambassadors for your business and raise your customer satisfaction. By investing in a professional community manager you can benefit from:

Empowering your audience

by listening to their feedback.

Giving your brand a voice

by giving your customers answers from human beings and not robots.

Standing out from the crowd

by building relationships and brand trust.

Expanding and growing your business

by analyzing your customer’s needs and expectations.

Managing Brand Reputation & Sentiment

 by responding in a professional manner.

Fostering customer engagement on social media

by interacting with your audience directly.

Enhance brand trust with community management

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What we offer to help your brand lead the conversation

Sentiment Management

Keeping an eye on your social media channels
Navigating customer feedback
Supporting brand loyalty

Image Management

Scoping out and analyzing brand mentions and conversations
Finding brand ambassadors, advocates, and fans
Digital networking

Social Listening & Insights

Tracking brand mentions, relevant hashtags and competitors mentions
Following industry trends
Transforming information into opportunities for your brand

Expertise Sharing

Sharing best practice examples
Guiding your team
Community Management workshop

Let’s start community management together with a free consultation

RDB is now offering 30 mins FREE consultations to answer all your Communication Management-related queries.

*

Our expertise in multilingual community management

Western Union Community Management
Western Union Community Management Twitter

Western Union

Community Management in 10 Languages

Providing community management on Western Union’s social media channels in 10 languages, answering more than 1000 messages each day.

office@rdb.agency

+43 699 17138343


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+43 699 17138343


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